Shipping Policy
What are my shipping and delivery options?
We offer standard shipping options at this time. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping for orders over $100.
Do we ship to PO boxes or APO/FPO boxes?
Yes, but please be aware there may be a shipping delay for APO/FPO boxes.
Do we ship internationally?
Yes, we do ship internationally. Upon checkout, you can select standard shipping, which takes approximately 14-18 business days to arrive.
How do I check the status of an order?
Once your order is packed and shipped, you will get a notification with your tracking information.
How can I change my shipping address?
If you contact us within a few hours after placing your order, we will do our best to change your address. Unfortunately, once your order is processed, we cannot change your address. Please email us at info@treasuredchaos.com with your order number if you believe your package won’t arrive to you.
How fast is the shipping & fulfillment?
You will receive an email that contains tracking information once your item(s) have been shipped – please allow a couple of days for processing. Once shipped, most domestic orders take anywhere from 3 to 15 days to arrive, depending on the efficiency of your local postal service.
In some cases, backorders do occur, which can delay the process. Our goal is always to ship it out to you as soon as possible. You can expect to receive a notification that your order has been packed within 5 business days.